As announced, a meeting was held on October 2 to discuss what constitutes a legitimate business, what you should look out for yourself, and how to recognize unscrupulous offers. I\u2019m writing down here what I believe is most important for founders, and I look forward to your feedback: <\/p>\n
Working professionally:<\/strong> In my experience, our founders have a keen sense of how to conduct themselves professionally: Trust<\/strong> is essential. So they make offers that take customers\u2019 concerns seriously and address them. A professional website, an email address that uses the same domain whenever possible (i.e., ideally not ending in .te-online.de or gmx.de), and good accessibility are a must. The latter can be easily resolved in cooperation with the TFU. <\/p>\n It\u2019s only when it comes to pricing<\/strong> that our opinions sometimes differ. We\u2019ll discuss this further later, but for now, just this much: a reputable offer does NOT necessarily mean a particularly low price! As much as a customer might seem pleased at first glance, a certain degree of suspicion remains if the price is actually too low. So: Take the plunge and charge a fair price. While you can (in part) pass on the benefits of lower procurement costs or more efficient structures, remember that you hopefully won\u2019t have these structures forever. <\/p>\n By the way, renegotiating prices<\/strong> after the order has already been placed is only possible in very rare cases\u2014and may cost you a lot of trust. Therefore: Think carefully, and in situations that are still manageable, it\u2019s better to keep your word than to earn a few more euros. <\/p>\n Of course, it is standard business practice to notify<\/strong> customers in a timely manner<\/strong> if any changes to the terms and conditions (as specified in the contract) are necessary.<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" As announced, a meeting was held on October 2 … <\/p>\n